We build it, not just recommend it. Stop trying to DIY complex technology projects while juggling daily operations. We do the hands-on work—configuring M365, building workflows, integrating systems, and creating custom solutions—so you get working technology, not just implementation instructions.
You know what you need, but you don't have the time, expertise, or capacity to build it yourself.
Your staff are already overwhelmed with daily operations. Taking on a major technology project means something else doesn't get done. You need someone to execute while your team focuses on running programs and facilities.
You started implementing yourself—but months later, it's still not done, half-configured, or doesn't work as intended. You need expert execution to get it right the first time and actually finish the project.
You have a strategic roadmap or know exactly what you need built. You don't want recommendations or instruction manuals—you want working systems, tested and ready to use, built by people who understand recreation operations.
Hands-on implementation work across M365, recreation software, integrations, and custom solutions.
We configure and build your Microsoft 365 environment—not just advise on it. You get structured SharePoint sites, automated workflows, custom apps, and dashboards ready to use.
We optimize and configure your recreation management platform—Xplor, ActiveNet, RecTrac, PerfectMind, and others—so it works the way your operations need it to work.
We connect systems that weren't designed to work together. Your tools become an integrated ecosystem instead of isolated islands—data flows automatically, not through manual export/import.
We create custom solutions for recreation-specific challenges that off-the-shelf software doesn't solve—built for your workflows, mobile-ready for field staff, designed for how recreation operations actually work.
Not instructions—actual working solutions
How systems work, where data lives, how to maintain
Systems tested with real scenarios before launch
Handoff showing you how to maintain what we built
Real scenarios that show the breadth and impact of Tactical implementation work.
A municipal recreation department was using paper forms for daily facility inspections across 12 facilities. Forms got lost, no one could track trends, compliance reporting took days of manual work.
Outcome: Staff complete inspections in 5 minutes on mobile devices. Management sees real-time facility condition data. Compliance reporting went from 2 days to 2 minutes.
A sport organization had 10+ years of files scattered across shared drives, email attachments, and personal OneDrive folders. No one could find documents. Version control was a nightmare.
Outcome: Staff find documents in seconds, not hours. No more emailing attachments. Version conflicts eliminated. Onboarding new staff takes half the time.
A recreation department used Xplor for registration but manually exported data to Excel weekly for reporting. Contract documents were separate in shared drives. Communication was fragmented.
Outcome: Eliminated 10 hours/week of manual data export and report generation. Single source of truth for program performance. Real-time visibility without constant Xplor logins.
A provincial sport organization had data in Xplor (registrations), QuickBooks (financials), Mailchimp (communications), and shared drives (documents). Nothing connected. Reporting required manual data gathering from 4 systems.
Outcome: Leadership finally has complete picture of organizational performance. No more begging staff for reports. Data-driven decision making became possible. Saved 20+ hours/week in manual reporting.
Whether you have a specific project or need ongoing implementation support, we meet you where you are.
For Specific, Defined Projects
For organizations who: Have a specific, defined project with clear scope—like "set up SharePoint for our operations team" or "build Power BI dashboards for program tracking."
Outcome:
Specific project completed, systems live and working, team trained on how to use and maintain them.
For Multiple Needs or Strategic Roadmaps
For organizations who: Have multiple implementation needs, came from Strategic engagement with a roadmap, or want a true technology partner for ongoing implementation work.
Outcome:
Progressive implementation of your complete technology vision, with partnership that evolves as your organization grows and priorities shift.
We're not typical IT implementers. Here's what makes us different.
We're not consultants who hand you recommendations and leave. We do the actual configuration, coding, building, and testing. You get working systems, not implementation instructions or lengthy documentation to figure out yourself.
Solutions designed for how recreation organizations actually work—facility operations, seasonal programs, part-time staff, mobile field work, compliance requirements. Not corporate office assumptions applied to recreation.
We connect systems that weren't designed to work together. M365 + Xplor/ActiveNet/RecTrac working in unison. Data flows automatically instead of manual export/import. One ecosystem, not isolated tools.
We build for your current size but design for growth. Start simple, add complexity as you're ready. Create solutions your staff can maintain—not systems dependent on us forever. Documentation and knowledge transfer built into every project.
Tactical is the "doing" phase—but you can start here or arrive from Strategic planning.
Assess, plan, roadmap
Build, configure, integrate
Train, adopt, sustain
Many Tactical clients start with Strategic assessment. Strategic delivered the roadmap—now Tactical implements it. This is the natural flow: "Here's what you need" → "We're building it now."
Perfect for: Organizations who completed Strategic and are ready to execute the plan with expert implementation support.
Absolutely. You don't need Strategic first if you already know what you need. Many organizations have clear requirements—"We need SharePoint for operations" or "We need Power BI dashboards built."
Perfect for: Organizations with defined projects, clear scope, or specific implementation needs. If direction is unclear, we'll recommend starting with Strategic.
After systems are built, Operational Technology Solutions ensures adoption and ongoing success. Tactical builds it, Operational trains your team and makes sure it sticks. The natural flow: "Systems are live" → "Staff are confident using them."
Many clients: Move from Tactical to Operational to ensure technology investment delivers lasting value through user adoption, training, and change management.
Stop trying to DIY complex projects. Let's build working systems that actually support your operations—whether it's a single project or progressive implementation of your complete roadmap.
Start Your Implementation Project